Meet our team

James Cleary



“People are the life blood of any business and I believe that through education, training and encouragement people can achieve great results. I believe in treating people with respect, building trust and challenging people to achieve their best but in a respectful way. “


Being involved in such a people centred industry I understand the importance of education, continued development and helping people to achieve greatness.


I have been involved in and contributed to

  • Travelling around the world setting up training systems for companies
  • Partnering with companies internationally to develop people
  • Writing for trade magazines across the world
  • Lobbing for better standards of hygiene in our health sectors


I relish a challenge, both professionally and personally. I am particularly interested in assisting companies to increase performance across multiple departments in various industries using my experience.

Frank Down



My goal is to develop the next generation of advanced learning and training systems, for both face to face and web-based delivery, to service industries worldwide.

Specialties: – Developing effective training and learning formats for front line staff in the service industries
– Developing web based advanced learning and training systems
– Operations Manuals design to improve content retention and recall
– Motivational training and development